Consultation Time Weekdays 08:30 ~ 17:30 Lunch time 11:30 ~ 12:30 (Closed on Saturdays, Sundays, and holidays)
We provide remoteness support services for those who have program errors or need help installing them.
Click 'PC Remote A/S Connection' or 'PC remoteness support Program Download' on the homepage to execute or download the remote access program required for remote support service, after talking to our counselor.
After executing the remote access program, please inform the remote agent of the numbers in 'ID' and 'Password' boxes, and the remoteness support service will be started from the center to your computer.
remoteness A/S support
remoteness support services are provided through the Team Viewer program.
Team Viewer is a service that allows you to quickly and accurately solve any problems or inquiries that occur while you are using the PC.
With the customer's consent, the counselor can access your PC remotely and resolve the problem in real time from your remote PC.
Confirmation of Assenting Statement
Click Remote Assistance
Downloading Executing Execution Files
Passing Numbers to Agents
Start remoteness support
When you use 'TeamViewer', you have to install the remoteness support program on your PC and the consultant can remotely control your PC to solve your inquiries.